Choose a website design company by the evidence they can show and the process they will follow, not by a slogan about being the best agency. The useful test is whether they can explain your project back to you, point at live work, and say what they will not promise.
Vasu Lakshmi, frontend developer at Zylora Digital, has 15 years of frontend development experience. The checks below are the ones that prevent a good-looking mockup from becoming a site that is hard to edit, slow on a phone, or impossible to leave.
Portfolio
Open the live sites, on a phone, not only the screenshots in a gallery. Check that the work matches the kind of business you run. An industrial supplier and a consumer shop do not need the same patterns.
Ask which parts the company designed and built, and which were a theme with light edits. Zylora’s portfolio links to live business sites where a public URL exists. Projects without a live URL are not offered as proof.
Process
A credible process names discovery, the page list, design, build, the checks before launch, and what you receive at the end. “We will make it modern” is not a process.
You should know who writes, who approves, how many revision rounds are included, and what happens if content is late. Delay is usually a content problem, and the contract should say so.
Accessibility, SEO, and performance
Ask for specifics:
- Pages work with a keyboard, and form fields have labels.
- Text is HTML, not trapped in images.
- Each important URL has one canonical address.
- Images are sized for the layout and do not shift the page as they load.
- The company will look at a performance trace, not only a single score.
These are implementation habits. They are not a certificate and not a ranking promise. If you want that work called out, website accessibility and website design and development describe how Zylora Digital scopes it.
Ownership and maintenance
Confirm that you will own the domain, the content, and the bill with the host. Confirm you can export or take the code if you leave. A site you cannot move is a different commercial relationship from a site you own.
Ask what a text change costs in six months, and whether dependency updates are included. Launch week is a poor time to discover that nobody will touch the site again.
Questions worth sending before you sign
- Which recent project is closest to ours, and can we open it?
- What is in the quote, and what is billed later?
- How are redirects handled if we already have URLs?
- What do you need from us, and when?
- What will you refuse to guarantee?
Compare that with what changes website cost in India and with a redesign checklist if you are replacing a site rather than starting from nothing.
Limitations
A checklist does not replace references you trust or a contract your own advisor has read. It will not tell you which company is right for a brand that needs a large campaign site. It will show when a proposal is too vague to compare.